Redmond, Washington

ABOUT ME

I’d like to describe myself as a DevOps evangelist, a Cloud enthusiast, a project management fervid & a business ideas generator. I’m a highly motivated and passionate tech-savvy professional, looking for opportunities to learn and grow, and to be part of an organization that helps me fulfil my career ambitions.

MY BACKGROUND

Project management experience with a contribution in software coding, testing, deployment and configuration management phases. Expert knowledge of DevOps and Cloud technologies including Source Code Control, Build/Deployment Management, Build automation, MsBuild, Team Build, PowerShell scripting, WIX, TFS, GIT, Visual Studio, Continuous Integration and Continuous Delivery. Handled various projects (Website, Windows, Database, SharePoint and Azure applications) as part of centralised Build Team for Microsoft. Presently working as part of Azure CXP team on Iaas/Paas/Saas solutions and Azure Ibiza portal issues and incident management for various external and internal Microsoft Azure customers.

WORK EXPERIENCE

Dec 2017- Present
Senior Engineer at Microsoft | MINDTREE https://www.mindtree.com

• Presently working as Azure Platform Support Engineer at Microsoft. Working closely with various Cloud engineering teams at Microsoft to manage Iaas/Paas/Saas services for multiple internal and external clients and to help in delivering highly available/scalable enterprise solutions. Enhancing customers’ experience by providing platform support for all cloud services, resources and subscriptions management. Responsibilities – Admin tasks, incident management, Live-Site issues, Azure outages management, Platform issues related to Storage, Compute and Networking resources, Debugging, Troubleshooting Azure ARM portal resources, documentation, Azure production tools management, scripting, Azure PowerShell, bugs tracking etc.
• Monitoring and management of the ticketing system for Azure platform issues, bugs and support requests for top Azure customers. Enhancing Azure customer experience by providing on-call support, troubleshooting expertise and handling high severity ongoing issues within defined SLAs.

DEC 2014 - JUNE 2015
BUILD AND RELEASE ENGINEER - SAPIENT (Gurgaon, India)

• Project management: Worked closely with the Development, Quality assurance, Operations and Digital configuration teams to develop and implement the roadmap and strategies for automated build and deployment pipelines. Drove engineering best practices during every phase of SDLC - code analysis & validation to reduce errors/bugs.
• Source control management: Devised strategies and implemented TFS builds, TFS branching & code merging, deployment of software packages (Sitecore-content management system).
• CI/CD: Automated the build process for software projects (web applications); increased the efficiency by making source code compilation, testing, and packaging/deploying process as automatic and error-free as possible.
• Server administration, installations, troubleshooting, Database server management and IIS deployment of web applications as part of digital configuration team.
• Testing and documentation: Support for quality audit and user acceptance testing. Maintained documentation for errors/bugs, build failures, configuration issues and continuous integration systems.

NOV 2011 - APRIL 2015
PROJECT ENGINEER - WIPRO TECHNOLOGIES (Hyderabad, India)

• Senior Build Engineer for Microsoft ESIT Build Team: Provided build services and release/configuration support to Microsoft software engineering teams (centralized Build Team for Microsoft IT).
• Analysed project requirements, developed and implemented build/deployment solutions, automations and environment testing using Microsoft tools and technologies for Windows, Database, Websites, Azure and SharePoint applications.
• Software Configuration Management (SCM): Provided end to end CI/CD solutions and maintained TFS branching, merging and version control. Worked closely with the Dev teams to solve complex automation and deployment processes.
• Experience with Microsoft Azure package deployments. Briefly worked on Iaas, Paas, Saas solutions provided by Microsoft.
• Contributed to improve build system efficiency through customized build XAML templates and internal Build On-boarding website.
• Managed the centralized (on-prem) build servers for Microsoft product applications and support projects. Reviewed and validated peers’ work, mentored/trained new recruits.

TECHNICAL SKILLS

• Scripting/Programming Languages: C#, Java, PowerShell, SQL, Batch scripting, XAML, XML, HTML, WIX
• Tools/Technologies: TFS, VSTS, Git, Chef, ASP.NET, MVC, MS Build, WIX 3.0, Microsoft Octopus, MS Visual Studio, Sitecore- CMS, NetBeans IDE, MS Office, Agile Methodology- SCRUM, .NET framework 4.5, Microsoft Visio
• Operating Systems: Windows, Linux operating system basics, Windows server administration
• Databases: MS Access, MS SQL Server 2005/2008, SQL server administration, Database setup and automation
• Microsoft Azure/ cloud technologies:Iaas/Paas/Saas solutions, Azure Powershell/CLI, Microsoft ICM incident management, Ibiza Azure Portal, Kusto, Jarvis, Azure CXP experience, XLS/XDS tools, Orb/Fcshell/Fcclient, Mssolve/Azure support center experience, Azure Compute/Storage/Networking resource management, ARM resources, Cluster/Fabric management and Azure subscription management.
• Others: Continuous Integration and Delivery - CI/CD, Build automation, Build processes, TFS branching/merging, Source code management systems, version control systems, Build management tools, TCP/IP, DNS, DHCP, HTTP, IIS, SharePoint 2010, Microsoft Azure deployments, Visual Studio Installers (Windows, Web and Database installers and deployments using Octopus .Net deployment tool), Web applications development, Windows server management, Tableau 10.0

PROJECTS & RESEARCH WORK

1. Information Security and Data Protection
Jan 2017 – Apr 2017
Worked as the team leader to plan, implement and manage IT security for an organization.
Initiated, planned and managed the deliverables for a new project given by an external client, focusing on CIA triad. Used various project management techniques to create/manage project charter, work breakdown structure, responsibilities assignment matrix, resource planning, costs structure and network diagram. Worked on IT/information security for the entire organization and provided critical activities plan, communication plan and quality management plan to the client. This project delivered the roadmap and strategies for achieving Identity security, Threat protection, cyber security and Information security.

2. E-commerce analysis & research on SCM strategies
Jan 2017 - April 2017
Presented a paper on Supply chain management- Hong Kong style. Analyzed the approach and SCM techniques adopted by Hong Kong’s largest export trading company, Li and Fung limited, to handle changing market dynamics, competitions etc. and maintain their position as a market leader.

3. B2C E-Commerce Application
Jan 2012 : Certificate awarded for best group project- 3 months training in .Net Domain
Developed a simulation of an Online Shopping Website using ASP.NET. Design and implementation of ecommerce web pages.

4. Online Medical Diagnosis System
Feb 2011 : Certificate awarded for creative project category
Online medical health and awareness system-: System design and website implementation along with database management in SQL.

5. Network Management and Linux admin
June 2009 : Nettech team, Jaipur, India -Certification for ‘Networking & Ethical Hacking’
Network management project: Website creation, mail server set up & cyber security maintenance for an organization (within LAN). Worked on Linux file systems, admin tasks, file access, users management, user permissions etc